SPEAKER LINKS AND INFORMATION FROM MONTHLY MEETINGS
Computer Booters Meetings have dynamic speakers willing to share their knowledge about computing and computer related topics each month. Members can find the links and other material discussed at the monthly meetings here.
Mike Long, Advanced IT Solutions, Malicious Software and Antivirus Software (480) 668-1413
New computers usually come with antivirus software such as McAfee or Norton. He suggested removing it and using Microsoft Security Essentials that is built in to Windows 10 or Windows Defender for Windows 7. (Don't forget that the Windows antivirus will not work unless you have uninstalled previous versions of other antivirus software)
Backups are important to insure that your data is safe. The best backup is something like a Western Digital Ultra Passport (WD) drive. They are small and easy to use to back up everything. This will insure that you have your data if your hard drive is compromised. You can check out reviews on the WD Drive Here
Mike recommends Lenovo for a good high end computer because they use quality equipment and will perform at a higher level.
Malwarebytes: Removes malicious files that may have been inadvertently downloaded without your knowledge.
Note: Malwarebytes will download a free two week trial of the Premium edition to your computer. To keep the free edition of Malwarebytes go to the Settings and choose the free edition before the trial ends. (If you or one of your computer users clicks on anything that pops up - get the Premium edition to keep your system safe...just sayin')
CCleaner: Cleans up any unneeded files on your PC, uninstalls unwanted software from your hard drive using the Uninstall Feature.
Windows Defender for Windows 7 (Security Essentials Download) * Windows Defender is part of Windows 10 so no need to download it: This is Microsoft's antivirus software installed on all Windows 10 machines. You will need to remove any other antivirus software to run Windows Defender. In my opinion this is all you need to keep your machine safe, along with safe computing habits.
Here's a fairly complete list of keyboard shortcuts for Windows direct from Microsoft:
The ones I discussed last night were Alt+F4 (close an application) and Ctrl+F4 (close a tab or sub-window). In addition to those I find the text keys (e.g., Ctrl+C, Ctrl+X, Ctrl+V, etc.) VERY useful as well. (copy, cut, paste)
Here is some information about ransomware and how to remove it:
Ransomware Facts From Microsoft Explanation of Ransomware and how to remove it.
Here is a quick excerpt from the above as an introduction to remove ransomware from your computer:
How to remove the ransomware depends on what type it is.
If your web browser is locked
You can try to unlock your browser by using Task Manager to stop the web browser's process:
1. Open Task Manager. There are a number of ways you can do this:
· Right-click on an empty space on the taskbar and click Task Manager or Start Task Manager.
· Press Ctrl+Shift+Esc.
· Press Ctrl+Alt+Delete.
2. In the list of Applications or Processes, click on the name of your web browser.
3. Click End task. If you are asked if you want to wait for the program to respond, click Close the program.
4. In some workplaces, access to Task Manager may be restricted by your network administrator. Contact your IT department for help.
When you open your web browser again, you may be asked to restore your session. Do not restore your session or you may end up loading the ransomware again.
See the question “How do I protect myself from ransomware” above for tips on preventing browser-based ransomware from running on your PC.
If your PC is locked
Method 1: Use the Microsoft Safety Scanner in safe mode
First, download a copy of the Microsoft Safety Scanner from a clean, non-infected PC. Copy the downloaded file to a blank USB drive or CD, and then insert it into the infected PC.
Try to restart your PC in safe mode:
· In Windows 10
· In Windows 8.1
· In Windows 7
· In Windows Vista
· In Windows XP
When you're in safe mode, try to run the Microsoft Safety Scanner.
Method 2: Use Windows Defender Offline
Because ransomware can lock you out of your PC, you might not be able to download or run the Microsoft Safety Scanner. If that happens, you will need to use the free tool Windows Defender Offline:
Download Windows Defender Offline
See our advanced troubleshooting page for more help.
Steps you can take after your PC has been cleaned
Make sure your PC is protected with antimalware software.
Microsoft has free security software that you can use:
· If you have Windows 10 or Windows 8.1, your PC comes with antimalware software: Windows Defender.
· If you’re using Windows 7 or Windows Vista, you should install antimalware software, such asMicrosoft Security Essentials.
· You can update Microsoft security software on our updates page.
If you don't want to use Windows Defender or Microsoft Security Essentials, you can download other security software from another company. Just make sure it is turned on all the time, fully updated, and provides real-time protection.
Search Google for a solution. Use a search phrase such as the one below:
"remove ransomware windows 10 2017" without the quotes
You will find specific instances of the type of ransomware that you may have.